Your trust matters to us. This Privacy Policy explains how Avilux collects, uses, and shares personal information when you visit aviluxskin.com, contact us, create an account, or purchase our cosmetic skincare products.
Last updated: October 6, 2026
1. Information we collect
The information we collect depends on how you interact with our website and services. It may include:
- Contact details: your name, email address, phone number, and billing or shipping address.
- Messages: information you choose to include when contacting us.
- Account information: details provided when you create a customer account.
- Order and payment information: details needed to process purchases and arrange delivery. Payments are handled by third-party payment providers; we do not store full credit card details.
- Website usage information: information such as your IP address, browser type, and interactions with our website.
Please avoid sending medical records, full payment card details, or other sensitive information through our general contact form.
2. How we use your information
We may use personal information to:
- Process purchases and deliver orders when shopping is available.
- Manage customer accounts and provide customer support.
- Respond to questions and inquiries.
- Send order confirmations, shipping updates, and other service-related messages.
- Share skincare tips, product news, and offers if you opt in to receive marketing communications.
- Operate and improve our website and services.
3. How we share information
We do not sell or rent your personal information. We may share information with service providers that help operate our website, process payments, communicate with customers, and deliver products.
We may also disclose information when required by law or to protect our rights and security. Service providers handling information on our behalf are required to respect its confidentiality and use it for the agreed purposes.
5. Your choices and privacy rights
Depending on where you live and the laws that apply, you may have the right to:
- Request access to personal information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of information, subject to applicable legal obligations and exceptions.
- Opt out of marketing communications.
To ask about your information or make a privacy request, please contact us. The rights available and any exceptions depend on applicable law.
6. Data security
We take appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. No method of internet transmission or electronic storage is completely secure.
7. Children’s privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
If you believe a child has provided personal information, please contact us.
8. Links to other websites
Links on our website may take you to websites operated by other organizations. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.
9. Updates to this policy
We may update this Privacy Policy as our services or privacy practices change. The updated version will appear on this page with a revised date.
10. Contact us
For questions about this policy or requests concerning your personal information, contact Avilux Skincare through our contact page.